To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 10 days of receipt of your shipment.
- They must be in original condition
- Items that have been cut, altered, washed, or used will not be accepted.
- In the original packaging
Free gifts or promotional items are not returnable!
DAMAGED, DEFECTED, OR INCORRECT ITEMS
In the event that you have received a damaged, defected or incorrect order, please contact us immediately with the item you have received along with your order number. Once we obtain the information, we will respond with a solution to the issue. If we are at fault, we will provide a return label to you to return the item back to us. Please note, damaged or defected item does not apply to items that have wrinkles. Also, please keep in mind that images may look different due to setting on monitor screen. We strongly encourage our customers to obtain samples prior to ordering.
Are there any charges for return?
- 20% Restocking Fee will be applied to your order.
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping, unless you received the wrong item. Please be advised dye lots may vary from order to order.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 3 working days
Return Orders Should Be Mailed to:
Fashion Fabrics - Return Department
305 E 9th Street
Los Angeles, CA 90015